The storms this past weekend caused extended power outages and flooding for some of us. As a result, a few of our clients were left without power, which caused their phone systems to shut down. As your service provider, we understand how critical phones are to your business and the impact that Mother Nature can have on us at times. We have some ideas & solutions that can help to minimize or prevent storm-related outages from affecting your company's voice communications in the future.
Aside from spending thousands of dollars on large battery backup systems, we can provide you with some inexpensive, yet functional solutions that work independent of your current phone system, and can be integrated regardless of the manufacturer of that system.
In a nutshell, IDeACOM can help you design a cost-effective disaster backup plan that gives you the flexibility to essentially "flip a switch" and re-direct calls to a destination that's similar to your current operation, but scaled back in size. This solution can reside on or off premise, as long as you have high speed Internet access. You can answer calls remotely (from your home, cell, or another office) and control call routing through a web portal; all while keeping your critical business communications operational despite any outside environmental conditions.
Contact IDeACOM to find out how we can establish a plan for your business.
Be on the lookout - IDeACOM is doing more on the web to improve service & support. In addition to recently updating our disaster recovery backup plan, we've just launched our online service tool which lets you place service requests directly on our website.
Visit us at www.ideacom-NJ.com to learn how to reach us during an emergency and how to place a service request online. We encourage you to visit our website for updates and always welcome your input & feedback.